Frequently Asked Questions

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Your commonly asked questions, answered.

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Tallow Questions

What is tallow?

The tallow in OWN skin care is rendered from 100% grass fed + finished Canadian beef suet. Tallow is filled with an abundance of vitamins + minerals and it is completely natural + scentless. You can read more about it here.

Why is tallow good for skin?

Tallow is rich in minerals and loaded with vitamins A, D, K, E & B12. It contains natural anti-inflammatory properties (Conjugated Linoleic Acid), Omega 7 (one of the basic building blocks of our skin), Palmitic acid to help improve the protective barrier function of skin, as well as Stearic acid which helps to repair damaged skin and improve skin’s flexibility and suppleness (looking at you sun lovers). It really doesn't even compete with the vegan oils available in most skincare, it's just that good.

Nutrients in grass fed tallow provide substances that our skin naturally loses as we age, promoting youthful skin.

Our skin is able to use tallow so effectively because tallow shares a similar biology to the oil that our skin naturally produces, so it won’t clog pores and the natural antimicrobial properties in tallow help to prevent acne and breakouts. Tallow is also very soothing and healing, making it amazing for skin ailments like eczema and psoriasis.

You can read more about the benefits here or you can read about tallow for eczema here.

Does tallow skincare smell?

No!! We use a specific type of fat from our grass fed & finished cows that doesn't have any sort of odour or smell. It's quite amazing, really (I mean, there are so many incredible reasons to love tallow). But there is no worry that you'll be walking around smelling like ground beef...thankfully, that's not the type of fat we're rendering for our tallow skincare.

Are your ingredients from Canada?

Yes! All of our ingredients are made in Canada or grown in Canada, with the exception of our vanilla extract, because, well vanilla doesn't exactly grow here!

The beef tallow (rendered suet) that we use is sourced from a collective of small, Canadian farms. They raise their animals as nature intended, using regenerative farming techniques, with no pesticides used on their grass.

Is tallow vegan?

No, tallow is not vegan. It is rendered from the fat of beef cows. Our products are not tested on animals. You can find more info here.

What's the significance of GRASS FED?

The tallow that we use in all OWN skincare products are from grass fed AND finished animals. Meaning, they have only been fed grass their entire lives. Our farmers are committed to a strict "no pesticide" policy, so the grass that they are fed is also natural and healthy for them.

This not only makes the tallow more natural and nutritionally dense, but there's also no worry of contamination from common allergens like soy, corn, wheat, etc.

Grass fed and finished is really important to us, not only for the quality of tallow that we're putting on our skin and our family's skin, but also grass is best for the cows!

What types of farms have the cows been raised on?

The beef tallow (rendered suet) that we use is sourced from a collective of small, Canadian farms that have a strict “no pesticide policy”. They all raise their animals just as nature intended, using regenerative farming techniques.

All of the cows are pasture raised as much as possible and they are 100% grass fed and finished, meaning, they have been fed ONLY grass their entire lives. This is the healthiest for the cows and as a result the tallow is more nutritionally dense and free from pesticides and common allergens like soy, corn, wheat, etc. 

Still have unanswered questions about tallow?

If you have not found the answers to your questions on our product pages, blog or in our FAQs, please contact us, we'd love to help!

OWN Skincare Questions

I’m not sure what product is best for my skin...

OWN skincare is perfect for normal + acne prone skin as well as soothing dry + sensitive skin, eczema and other skin ailments.

If you're looking for an easy application for your entire body, we suggest WHIP in either NUDE or VANILLA. Whip is great as a daily face and body moisturizer. It makes an amazing moisturizer and stretch mark reducer for growing pregnant bellies and is also great for men after shaving or as a beard moisturizer!

For a more concentrated application for baby bums, face, scars, rough patches, heals, elbows, etc. we suggest NUDE Balm.

For extra healing properties for rashes, eczema, psoriasis, scrapes, minor burns, etc. we suggest our BETTER Balm.

And for lips, you can't go wrong with our Lip Balms - these pack a powerhouse in one little tube. They not only moisturize and nourish deeply, but they also help to protect from the elements.

Is tallow only for dry skin?

OWN skincare is perfect for normal + acne prone skin as well as soothing dry + sensitive skin, eczema and other skin ailments.

Does tallow help with Acne?

Many of our customers have had amazing success with tallow for their acne. A few reasons why tallow may improve acne:

Tallow is naturally high in vitamins A, D, K, E & B12, all of which have amazing properties for skin. It is incredibly healing and speeds the healing of broken skin.

Tallow is also non-comedogenic, meaning that it won't clog pores. It has a very very similar makeup to our own skin's oil so it can naturally help balance oil production.

It is also has anti-bacterial and anti-inflammatory properties, which is huge for acne prone skin!

Does tallow skincare smell?

No!! We use a specific type of fat from our grass fed & finished cows that doesn't have any sort of odour or smell. It's quite amazing, really (I mean, there are so many incredible reasons to love tallow). But there is no worry that you'll be walking around smelling like ground beef...thankfully, that's not the type of fat we're rendering for our tallow skincare.

What do you mean by "no nasties"?

OWN skin care products do not contain any highly processed or inflammatory oils (think sunflower, soy, canola). OWN products also don't contain any artificial fragrance oils (yuck!). We only include natural ingredients that are healthy for you and your skin. Our skincare is made from 100% natural ingredients - truly healing + healthy.

What’s the difference between whip and balm?

Whip has a fluffy, velvety feel to it and is perfect for larger parts of your body - it spreads really easily. It's also light enough to use on your face before makeup.

Balm is more concentrated, perfect for an overnight face moisturizer or for spots that need extra nourishment like eczema patches, elbows, heals, etc! Balm also is excellent for baby's dry skin and diaper rash.

What’s the difference between the Nude Balm and Better Balm?

Nude Balm is completely unscented, it's a more concentrated version of our whip. It's great for babies (it makes THE BEST bum balm), stretch marks, scars, rough skin (think heals, knees, elbows) and any other areas that need extra moisturizing.

Better Balm is meant for areas that need, well, extra healing properties...like minor rashes, cuts, burns, scrapes, eczema, psoriasis, bug bites and other skin irritations!

Are OWN products safe for pregnancy, nursing and babies?

We suggest using our NUDE Balms or Whips or Better Balm (completely unscented & no essential oils) for pregnant & nursing moms and for babies/kids. Our ingredients are simple and clean. Look at the ingredients of the products your currently using...we're pretty sure you'll switch to OWN tallow.

We encourage you to do your own research before trying any products and to consult with your health care provider if you have an concerns.

Should I keep my OWN products in the fridge?

We don't suggest keeping your OWN skincare in the fridge, OWN tallow skincare is best kept at room temperature. Tallow will become more firm in cooler temps. However, please also protect your whip from heat or it will melt.

My tallow products have changed consistency, is this normal?

Tallow is a completely natural product, so it can change consistency depending on the environment around it.

Our skincare may become softer in a warmer environment and more firm in a cooler environment.

If your Whip melts, it is still 100% usable, it will just be more concentrated. If it gets cold and firms up, it is also 100% usable, just work between your fingers to warm it up before applying. It can get grainy with very cold temperatures (like during shipping in winter) so if it's not it's perfect consistency, reach out to us and we'll help you get it back to it's perfect fluffy, velvety texture.

Our balms can also change consistency slightly when exposed to varying temperatures, they can because softer in the summer and more firm in the winter. They can also become grainy when they get too cold (even though they are still perfectly usable) - it's an easy fix! Please contact us and we'll help you get your balms back to their perfect consistency!

Still have unanswered questions about OWN skincare?

If you have not found the answers to your questions on our product pages, blog or in our FAQs, please contact us, we'd love to help!

Order Questions

How quickly will I receive my order?

We'll do our best to get your order out to you as soon as possible! You can find our fulfillment info here.

If you do have special circumstances, choose an express shipping option at checkout. Reach out to us if you have questions!

Do you offer sales or discount codes?

It is so important to us that tallow skincare is affordable and attainable for Canadians. As a result, we do not inflate our prices to account for sales or discounts (we don’t offer either, the price on our site will be the same today, tomorrow and on Black Friday). We truly believe in our tallow skincare and our prices are a reflection of the quality Canadian ingredients that we put into our handcrafted skincare!!

Do you ship to the USA?

Yes we do! Although we are a Canadian company, we do offer shipping to the US. You can find our US shipping info here.

What is your shipping policy?

We offer flat rate shipping of $12.99 within Canada. We're offering discounted Canadian flat rate to help offset the cost for you, meaning we take on a portion of the shipping cost.

Free shipping is available for any Canadian orders over $200!

You can find all the rest of our shipping info here.

What is your return policy?

We want you to be happy and satisfied with your new OWN products, however, due to the hygienic nature of OWN skin care products, we do not accept returns or exchanges. If you have any issues with your order or concerns with your OWN skin care items, please contact us! 

My order melted or froze during shipping...

Tallow is a natural product that can melt in heat or firm up/freeze in the cold. Not to worry, cold or heat will not ruin your products, but it may change the consistency.

After you receive your shipping notification, keep an eye on your delivery. Retrieve your order from your porch or mailbox as quickly as you can after it has been delivered.

If your products have changed consistency in any way, it's an easy fix! Send us an email and we'll help you get it back to it's perfect consistency.

Still have unanswered questions about your order?

If you have not found the answers to your questions on our product pages, blog or in our FAQs, please contact us, we'd love to help!

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